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Privacy Policy

Last Updated: March 24, 2026

This Privacy Policy is part of the Terms of Service agreement between Restaurant Codex ("Foodhub and Restaurant Codex LLC, Miami, Florida US") and the entity or person ("Client," "Owner," or "You") using our software.

5. Data Collection & Processing Role​

  • Data Processor: Restaurant Codex acts as a Data Processor. The Client is the Data Controller.
  • Staff Information: We collect names, contact info, and performance metrics. It is the Client's legal duty to ensure staff are aware of this monitoring.
  • Live Ops Metadata: We collect timestamps and geolocation data associated with task completion to verify operational efficiency.

6. Enhanced Data Security​

  • Encryption Standard: We utilize AES-256 encryption for data at rest and TLS 1.2+ for data in transit.
  • Access Logging: Every interaction with your proprietary recipes is logged. Owners can request an "Audit Log" to see which manager or staff member accessed specific sensitive information.
  • Personnel Confidentiality: Our developers and support staff are bound by strict NDAs. They cannot access your recipes unless you grant temporary "Support Access" via the dashboard settings.

7. Sub-processors​

We engage reputable third-party sub-processors to maintain the service:

  • Cloud Infrastructure: Vercel for hosting.
  • Authentication: Supabase for secure logins.
  • Analytics: PostHog for internal UI/UX optimization.
  • Payments: Stripe for PCI-compliant billing.

8. Staff Monitoring & Workplace Privacy​

The "Activity" and "Task Delegation" features are designed to measure workplace productivity.

  • Transparency: Owners must maintain an internal policy notifying employees that their performance data (time-to-complete, attendance, task accuracy) is recorded.
  • No Surveillance: We do not support video/audio surveillance. Monitoring is strictly limited to digital inputs within the app.

9. Data Retention & Deletion​

  • Active Period: Data is kept for the duration of your subscription.
  • Termination: Upon cancellation, account data is archived for 30 days and then permanently purged. Since exports are not supported, you must manually record essential information before the deletion date.
  • Legal Hold: We may retain certain data if required by US law (e.g., for tax or fraud investigation).

10. Dispute Resolution & Governing Law​

This Agreement is governed by the laws of the United States. Any disputes arising shall be settled through binding arbitration in Miami, Florida in accordance with the Arbitration and Conciliation Act.

© 2026 Restaurant Codex. All Rights Reserved.